Legal
Privacy Policy
Effective Date: March 1, 2025
Solis Rcm ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, Solis Rcm.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing details, and other identifiers.
- Technical Data: IP address, browser type, operating system, and access logs.
- Usage Data: Information on how you interact with our website, products, and services.
- Health Information: If applicable, details related to medical billing and healthcare services.
2. How We Use Your Information
- Provide, operate, and improve our services.
- Personalize user experiences and respond to inquiries.
- Process payments and manage customer accounts.
- Send marketing, promotions, and service-related communications (with consent).
- Ensure compliance with The Campaign Registry (TCR) and other legal regulations.
- Facilitate medical billing services, including interactions with healthcare providers and insurance companies.
3. Data Sharing & Compliance
We do not sell or share text messaging opt-in data with third parties or affiliates for marketing.
- Third-party services used (e.g., payment processors) follow industry standards to protect user data.
- All data sharing complies with applicable laws and regulations, including HIPAA.
4. SMS Communications
We may send appointment reminders, payment notifications, and other relevant information via SMS on behalf of healthcare providers.
Consent for receiving SMS messages is obtained through our service agreements or interactions. You can opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE.
5. Data Security
We implement safeguards to protect personal information from unauthorized access, use, or disclosure.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
6. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Continued use of our services after changes constitutes acceptance of the updated policy.
Data Privacy
1. Information We Collect
a. Personal Information* – We collect various types of information to provide and improve our services, including:
b. Identifying Information:
- Name
- Contact details (email addresses, phone numbers)
- Medical Credentialing and Billing Information: Any information related to medical credentialing and billing services that you provide to us.
2. How We Use Your Information
- Providing Services: To facilitate medical billing and credentialing services as requested by you.
- Communication: To respond to your inquiries, send updates, and provide information related to our services.
- Improvement: To analyze usage patterns and improve the quality of our website and services.
3. Information Sharing & Disclosure
We do not share your personal information with third parties. Your information is solely used for the provision of our medical credentialing services and communication with you.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Your Consent and Control
By providing your information, you consent to the collection, processing, and storage of your personal data as outlined in this Privacy Policy.
- Opt-Out: You may opt out of receiving promotional communications from us by contacting us directly.
- Access and Correction: You may request access to and correction of your personal information by contacting us.
Contact Information
For any questions about this Privacy Policy or your personal data, reach out to us:
Questions about this page? Our team is happy to help.
Contact Solis RCM